We are happy to process items for return or exchange for items that are new, unused and in original condition with tags attached. Returns or exchanges will be processed within 30 days of delivery. You will be responsible for paying return shipping cost for products sent back. Initial shipping costs are non-refundable.
Please send us an email at [email protected] to start the process.
C/O Spirit of the Wilderness
2030 E. Sheridan Street
Ely, MN 55731
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship anywhere in the United States. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Order Amount = Shipping Rates:
Up to $5.00 = $1.50
$5.01- $10.00 = $3.00
$10.01-$25.00 = $6.75
$25.01-$40.00 = $8.75
$40.01-$65.00 = $10.25
$65.01-$80.00 - $12.75
$80.01-$99.99 = $14.00
$100 + = FREE Shipping
FREE Shipping valid only within the United States, excludes Hawaii & Alaska.
When you place an order, we will estimate shipping and delivery dates for you based on the amount of your order. We process orders Monday-Friday and ship via USPS standard First Class Mail. Our mail leave Ely, MN at 11 am Monday - Saturday. Once you have placed your order and it has been processed for shipped you should receive an email with your tracking number.